Product Questions
Q: What types of organic fertilizers do you produce?
A: We specialize in a range of organic fertilizers, including Humic Acid, Potassium Humate, Fulvic Acid, Amino Acid Fertilizers, Seaweed Extract Fertilizers, and other high-quality fertilizers.
Q: Are your fertilizers certified for organic farming?
A: Yes, our products are produced to meet international organic standards. We can provide relevant certification documents upon request.
Q: Can I request a custom product formulation?
A: Absolutely. We can customize formulas, concentrations, and blends to meet your specific crop and soil requirements.
Packaging & Logistics
Q: What is your standard packaging?
A:
Solid Products (e.g., Humic Acid): 20KG or 25KG multi-layer kraft paper bags.
Liquid Products (e.g., Seaweed Extract): 20L plastic drums.
Custom packaging is available upon request.
Q: What is your shipping process?
A: Goods are transported by truck from our factory to the Chinese seaport, then shipped via sea freight to your designated overseas port.
Q: How long does shipping usually take?
A: Sea freight timing varies by destination. We will provide an estimated timeline once the destination port is confirmed.
Orders & Payment
Q: What is the Minimum Order Quantity (MOQ)?
A: Our MOQ is typically one 20-foot container. For smaller orders, please contact us for possibilities.
Q: How can I place an order?
A: You can contact us via email or whatsApp. We will prepare a Proforma Invoice (PI) with all details for your confirmation.
Q: What payment terms do you accept?
A: We commonly accept T/T (Bank Transfer) and L/C (Letter of Credit). Other terms can be discussed.
Q: How long will it take for you to complete the production after placing the order?
A: If conventional packaging is used, the production can usually be completed within 3 to 5 days. In the case of using custom packaging, the production time will take 10 to 15 days.
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